Before your next session

Play as a pastime, not a pressure: responsible gambling at Slotsgallery Casino

Every Slotsgallery Casino account opens to players aged 18+ and carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set your deposit limit

Licensed & auditedMGA/B2C/756/2013, verified by QUINEL and BMM Testlabs since 2013.

Five essentials

Know the numbers that protect you

A short view of who stands behind the account and where help begins.

Minimum age18+

LicenceMGA/B2C/756/2013 (Malta Gaming Authority)

National registerBetStop

Gambling helpline1800 858 858

Limit questions[email protected]

Steadying your play

Before the spin comes the limit

These controls live in the account itself, and switching them on takes only a moment or two.

Pay in less, before you start

A cap on how much you put in keeps the spend at a level you chose while calm; switch it on before your first session of the week.

Chase less, stop at a set point

You decide how far down a session may go; turn it on when losses start to feel like something you want to chase.

Set a nudge for longer sessions

A quiet note arrives while you play, showing how long you have been signed in; set it if sessions tend to stretch past what you planned.

A full pause from the account

The account closes its doors to you for a chosen stretch; choose it when you would rather step away completely than trim your play.

Check in on the numbers mid-session

A periodic check tells you what the session has cost in time and money so far; switch it on when play starts to feel routine rather than chosen.

A few minutes of care

Where do limits live in your account?

How to move from intending a limit to having one switched on.

Signed in under your name

Sign in with your email address and open the settings area; check that it loads under your own name and that nothing looks unfamiliar.

Finding the responsible gambling tab

Look for the responsible gambling tab and read the options listed there; a quick skim shows which tools your account already has.

Choose the tool that fits

Pick deposit limits, loss limits, session time reminders, self-exclusion or reality checks; choose the one that answers the concern you arrived with.

Does the confirmation match?

Save the setting and read the confirmation line carefully; it tells you what the account will now allow, so check it matches what you intended.

A clearer picture of your play

Noticing these early keeps a bad night from becoming a habit, and the first step costs nothing: a limit set in your account, or a pause of a few hours. No lectures needed.

Read these slowly and see how many describe your last few sessions.

Chasing a loss with a bigger deposit
Playing past the time you planned
Hiding your sessions from family
Borrowing money to keep playing
Feeling restless when you cannot play
Spending bill money on spins
Promising yourself it stops tomorrow

Three services

From keeping quiet to being heard

You will know three free services you can reach today, and what each one does for you.

National Gambling Helpline

A free line and online chat answer at any hour, every day of the year, for players and for relatives who are worried. What you say stays confidential. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run across the country, where people who gamble and their families sit with others who understand. You can turn up to one near you. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, with advisers who help you sort out repayments and talk to lenders. Lines are open Monday to Friday, 9:30 to 16:30. ndh.org.au

A pause or a long stop?

The week you need off. A time-out closes your account for a short stretch, from a night to a few days, chosen by you in the settings. Play and deposits stop for that window, and the break lifts on its own when the time runs out.

Ready to stop for months? Self-exclusion here works the same way over a longer stretch: your account is shut to play and deposits, you choose the length when you set it, and it cannot be lifted early. It stays closed until the period ends.

Protection across licensed providers. BetStop, the national self-exclusion register, is run by the Australian Government through ACMA. Registration lasts at least three months, up to a lifetime, and cannot be shortened. Applying takes about five minutes, and you can nominate a support person to help. betstop.gov.au

Fast reference

Clarity before you change a setting

For the moment your hand is on the setting and you want a straight answer first.

Why do I have to prove I am 18 or older?+

An account here is only for adults, so your age is confirmed before any paid play begins. In Australia the minimum is 18+ and this applies to every player, with no exceptions.

Do the limit settings work the same on my phone?+

Yes. The responsible gambling section sits in the same part of your account in the mobile version, so a deposit limit or a reality check can be set from a phone. Nothing has to be switched on from a desktop first.

If I just want a short break, what changes in my account?+

Taking a short break needs no setting changed; you can step away for an evening and come back when you feel ready. Self-exclusion is different: it closes play on the account for the whole period you choose.

Can I shut my account permanently by emailing support?+

Yes. Send a short note from your registered email address to [email protected] asking for the account to be closed permanently. Our team is there 24/7 and will tell you when it is done.

My brother plays too much; can the helpline talk to me?+

Yes. Relatives are welcome to call the National Gambling Helpline on 1800 858 858, which is open 24 hours a day, every day. Its counsellors also answer free online chat and email, and can point you to local services.

Can I undo a self-exclusion before the period ends?+

No. Once a self-exclusion is set it runs for the entire period you chose, and it cannot be shortened. If you want to be sure about the length before confirming, talk it through with support first.